Enhance your communication experience

Upgrade your communication infrastructure. Gain visibility into client experience.

Redin

Communication made easy

Arkafort Redin allows you to channel all your different communication systems onto one, efficient platform. Upgrade office telephony by integrating chat and video. Use it anywhere.

Call, chat, collaborate

Call, chat, collaborate

Call extensions and external phone numbers, take incoming calls and chat with colleagues, all from one, easy-to-use application.1

Advanced call routing

Advanced call routing

Greet your clients with welcome messages, route calls automatically to the desired department and notify your clients when your offices are closed.

Comprehensive reporting

Comprehensive reporting

Detailed call records of all incoming, outgoing and internal calls. Arkafort Redin allows you to quickly identify phone usage and call history.

Use any device

Use any device

Make and receive calls from your desk phone, PC, tablet or mobile. At your office, at home or on the move.

Carrier neutral

Carrier neutral

Just better service. Stick to your existing provider, phone numbers, lines and contracts. Redin connects to any provider across the globe.

Call transcripts & analysis

Call transcripts & analysis

Gain real-time insights and improve customer experience using Redin’s ever evolving artificial intelligence capabilities.

Forever Free for the first 2 team members

Our Outstanding IT Support comes with a simple pricing model which includes all the help you will ever need.

Redin

€0.00

For the first 2 team members

Call, chat and video

Mobile and desktop apps

Up to 4 devices

Audit trail & reporting

Includes

IT Support

IT Support

Outstanding Support

Learn more
Vault

Vault

Password Repository

Learn more
Microsoft Office

Office 365

Office Suite

Learn more

Additional Free Services

We believe in helping small business and giving something back to returning customers. To do so, most products on Arkafort Cloud are available through our Forever Free tier, which has everything you need to get started, including our outstanding IT Support.1

X1 Elastic Server

1vCpu, 1GB RAM, 32GB SSD, Linux OS

X1 Domain Name

registration (.com, .net, .org) / to social media page

Create free account

Scalable Simple predictable billing

Our outstanding IT Support comes with a simple pricing model which includes all the help you will ever need.

Forever Free2

First 2 team members

€0.00

With IT Support3

Per user per month

€2.50

Standalone

Per user per month

€3.50

Just connect, no hassle

Dialpad included

Redin provides an integrated interface allowing you and your team to make and receive calls and send messages without the need to use phones or additional applications. Mobile devices can use the Arkafort redin app at no additional cost.

Plug and play phones

Arkafort Redin works seamlessly with all phones bought from Arkafort store. We have worked very closely with Snom to provide you with a complete and compatible range of phones. You only need to register the phone’s MAC address into Redin, and plug it in to get started.

Connect anything

Our range of phones and apps make it easier to get started and manage your phone system, but you are free to connect any physical or soft-phone which complies with SIP 2.0 and which supports encryption to Arkafort cloud.

Get started

Now you are in control. Here is how.

Offers a simple and intuitive control panel.

Connects with a range of phones and devices.

Easy to set and manage complex call flows.

Integrates with any third party application or CRM

Allows call recording and contact center capabilities.

Is directly integrated into Arkafort Cloud.

Offers AI Powered client satisfaction analysis.

Restricts calls to specific destinations.

Get started

Get a new phone number

With Arkafort Redin you may have phone numbers in over 60 countries across the globe. Allowing you to make and receive phone calls in different geographical regions all over the world, and expand your customer base with ease.2

Get started

Or keep your own.

Retain your existing service provider

Retain your existing phone numbers and lines

Retain your existing contracts and rates

Zero downtime migration

Migration handled by Arkafort engineers

Native Integration

We carry out extensive testing with a number of international providers to ensure end to end compatibility with their infrastructure. Communication with the providers and integration into Arkafort Redin is handled by Arkafort Engineers allowing you to focus on what matters.

Or keep your own.

Retain your existing service provider

Retain your existing phone numbers and lines

Retain your existing contracts and rates

Zero downtime migration

Migration handled by Arkafort engineers

Native Integration

We carry out extensive testing with a number of international providers to ensure end to end compatibility with their infrastructure. Communication with the providers and integration into Arkafort Redin is handled by Arkafort Engineers allowing you to focus on what matters.

Or keep your own.

Retain your existing service provider

Retain your existing phone numbers and lines

Retain your existing contracts and rates

Zero downtime migration

Migration handled by Arkafort engineers

Native Integration

We carry out extensive testing with a number of international providers to ensure end to end compatibility with their infrastructure. Communication with the providers and integration into Arkafort Redin is handled by Arkafort Engineers allowing you to focus on what matters.

Deliver exceptional customer service

by using advanced call routing capabilities and contact center features

Distribute calls automatically

Queue calls while agents are busy

Support different languages

Route calls according to date and time

Gain advanced insights into agent performance

Assert client satisfaction using AI

Starting from €15.00 per month

Get started

Gain deep visibility using AI

Redin uses Artificial Intelligence to provide real-time information about client satisfaction and agent performance statistics

Improve engagement outcomes

Real-time insights into customers' responses enables supervisors to identify issues with easeand take immediate action where necessary.

Upgrade your operations

With real-time feedback, agents can understand how they can improve their skills and the customers' experience, becoming more efficient and effective.

Gain insights

Management of subscriptions and licensing, creation of mailboxes and installation of office applications.

Recording €1 per 100 minutes

Transcription + Analysis €5.00 for every 100 minutes

Get started

Secure calling with End-to-end encryption

Redin provides end-to-end encryption, providing peace of mind to all users and ensuring regulatory compliance.

Encryption of all calls and messages between team members

Use of strong cryptographic algorithms

PCI and ISO 27001 compliant

Get started

1. Chat and video are in alpha development phase and not generally available.

2. Adding a number may require documentation depending on the legislation of the country you are in. For this reason numbers are added to accounts manually. Additional Documentation may be requested. We are currently working on the automation of this process.

3. Encryption is only guaranteed between calls and messages within the Redin ecosystem. Calls made to and from phone lines are handled directly by telecom operators in their respective country and Arkafort does not have control over these calls.

Upgrade your business with Arkafort Cloud