Keeping things running

Supporting your business all day and every day, enabling you to focus on what matters most. Our 24/7 IT Helpdesk provides IT support and managed services, offering you peace of mind.

IT Support

24/7 Helpdesk at your service

24/7 Helpdesk at your service

Ready to assist all day and every day: equipment set-up, tackling software issues, creating and deleting users and email accounts, setting up security policies, managing access to software and providing access to company resources.

Your team of IT experts

Your team of IT experts

Arkafort has a comprehensive team of IT experts with extensive experience in supporting Microsoft Windows and Office applications, Apple products, network equipment, and other technologies. We are known for our exceptional customer service.

All kinds of businesses

All kinds of businesses

From start-ups, to small and medium businesses to multi-national enterprises, across the globe. Arkafort can assist all kinds of business set-ups and adapt its solutions to address the unique circumstances of your business.

Flexible solutions based on your needs

Flexible solutions based on your needs

Entrust us with all your IT requirements or outsource specific tasks to complement your existent IT function so that we may offer a helping hand whenever things get too busy. Arkafort offers both specialised support and managed services.

Forever Free IT Support

For two members of your team

Book your free consultation

Send us a message here to schedule your free consultation session with one of our experts.

Emil

Team Coordinator

IT Support Pricing

Our Outstanding IT Support comes with a simple pricing model which includes all the help you will ever need.

24/7 availability

Remote assistance

Phone, chat & email support

Onsite support at an additional €25.00/hour

Total Users

2

Total €0.00

Forever Free

For two members of your team

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Technology Stack

IT Support/Managed Services

User Support

We are available to assist in a wide variety of requests, varying from basic to Enterprise support, accounts, security and management. These include but are not limited to:

Providing 24/7 technical support across one’s company via multiple communication channels

Managing User Accounts and Permissions

Installing and configuring computer hardware, software, systems, networks, printers, and scanners

Procurement, repair and replacement of equipment as required

Monitoring & Maintenance

In the background we are constantly monitoring, performing regular updates and scheduled preventive maintenance on our managed services. This is to ensure a proactive approach rather than a reactive one. These include but are not limited to:

Workstation and Server Backup on a Scheduled basis

Anti-Virus Setup and Monitoring of Workstations and Mailboxes

Onsite inspection and firmware updates of Hardware Redundancy

Monitoring of networks systems and of our Data Centre by our NOC team

App Marketplace

Manage all your subscriptions from one place and save. Arkafort Cloud’s App Marketplace provides access to hundreds of products from one convenient location.

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Our customers love what we do

Assisting employees with Microsoft Office, Email, generic software issues, hardware issues (such as printers) & mobile devices.

Store

Laptops

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Telephones

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Monitors

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Store

Laptops

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Telephones

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Monitors

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Upgrade your business with 24/7 IT Support, AI powered cloud telephony, a secure digital vault, cloud servers and more. Forever free for two users. Register now to start exploring all options.

Forever Free

IT Support

Vault

Infrastructure

Redin

Marketplace

Forever Free

IT Support

Vault

Infrastructure

Redin

Marketplace

Create a free account

24/7 Operations Centre

Put your mind at rest. Our operations center has you covered. We will monitor the status and health of your IT systems and provide proactive support, addressing issues as they arise, possibly before you even know it.

24/7 Phone, chat, and email support

Internet connection performance

Server & network equipment health

Cyber security & threat detection

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Work At Arkafort

At Arkafort, we are driven by a passion for tech and innovation. Our culture fosters teamwork, respect, development and learning, allowing you to grow and reach your full potential.

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Owen

Team Leader

Upgrade your business with Arkafort Cloud